Sunday, April 25, 2010

Think Twice Before Calling IT

'This email has been blocked by the help desk due to profanity. Please only contact the IT help desk if you know the sender and wish to see the email'
~*~
Well, beings as the email contains a card recall that needs to be done, a health and safety checklist to check and a new contact list, I'd quite like the email ta! Ok dial 116 to call the help desk. The time is now 10:45.
~*~
 Hello can I take your name?
 I give my name.
And what is being the problem? (please be aware that this help desk is in fact in Poland and the chap is speaking in rather broken English).
Blocked mail, need to read, rather busy, no time.
Ok, I'll have a little look.
~*~
This is the moment when I'm put on hold and have to listen to a poor version on Celine Dions 'think twice' for ten minutes. The chap then comes back and says he can't get on the PC because it's locked. No shit Sherlock! every concession in the store uses it, why in lords name would it be unlocked? So I have to hang up, go back up to the second floor, and log into the PC. He then chips in and opens up the emails. It's weird to watch your computer do things your not telling it.
~*~
 After he looks at the email, he opens a fresh mail and types 'all I can do is give you a reference number and you take that to the company that filters your mail.' he gives me the reference and bids me good day. The time is now 11:20.
~*~
Back downstairs and back over to the phone to ring another company. God that's a lot of stairs, getting hungry now, did that girl pay for that book? I get put in a queue. 'we as a company don't believe in talking to computers, so please hold the line whilst we find a qualified staff member to deal with your quiery'. Well Miss Computer, I might as well hadn't I? Thanks for the info. The time is now 11:35
~*~
Good morning, what was the problem? What, apart from the fact I'm hungry and missed my tea break because you put me on hold? And the fact I've been singing Celine Dion since 11 o'clock? I'm sorry, I'm not sure I can help you, hang on a moment, I'll ask. Don't put me on hold, don't put me on hold don't... Yep, there's Vivaldi. Hold music. 11:50! Yes sorry I can't help you. But I have the reference number! I know but we can't unblock it from here. You're going to have to speak to (don't say it) IT help desk!
~*~
Yep, the IT help desk, because I didn't try that did I? Far too stupid to read what the email originally said for me to do. 'ok, thanks anyway'. As I hang up, defeated and getting to the final verse of think twice in my head.
~*~
116 again. I explain the situation, almost certain the guy on the other end can here my stomach crying out for tea and biscuits. And he says the one sentence I knew was coming but hated all the same. 'we can't help you any further. Sorry' I feel like crying, or as Dion would do, belt out a huge note and clench my fist. 'I'll just double check' NO MORE BLOODY HOLD MUS... Oh, there it is. The time is now 12:15.
~*~
I never did get my email back. Stuck in a constant circle of apologies and love songs.

Friday, April 16, 2010

Happy/Muddled

As I pulled into Havant bus station this evening (yes the bus driving lessons are going swimmingly, thanks for asking) I looked out to find a man sat on one of the benches. I was wearing a sharp dark blue pin-striped suit (is that hyphened? I'm not sure) He has a briefcase by his side, a copy of the financial times, very shiny shoes...and a happy meal!
~*~
He was ACTUALLY munching away on a small flat burger that he took from the brightly coloured box next to his briefcase. In my mind, he'd taken out the gherkin. In my mind, he was wondering what the toy was supposed to do. I hope he enjoyed it.
~*~
Is that the point? I don't really know. I'm in a muddle a the moment. I'm very busy, very tired, very here-there-and-everywhere. And do you know what? I'm loving it. I'm loving my new job. I'm loving being in charge, I'm loving the way I'm spending my free time.
~*~
That's the point, We've arrived at the point, cue the trumpets!!! hurrah!
~*~
The crucible. This play is no less that absolutely fan-blinking-tastic, with a cherry on top. The cast are wonderful, Miss Director is legendary. and the play has made me push all my boundaries. Whether it be my confidence, my diction, my acting in general, Arthur Miller has written a play that has made me want to work so hard I ache. In one part of the play, I left the stage shaking from the adrenaline. It's awesome. I LOVE IT
~*~
Now, that boy. Oh that boy. I miss him. But I'm so proud of him. Check out the York theatre royal Website. My Mr McBride is a cast member of the classic play 'The seagull'.At this very moment he's on stage on his opening night. God I wish I was there cheering in the audience.
~*~
This has been a rather mish-mash post. Like I said, I'm happy muddled.

Friday, April 09, 2010

Snow Patrol

I find a map ad draw a straight line,
Over rivers, farms and state lines.
The distance from me to where you'd be,
It's only finger-lengths that I see.
~*~
I touch the place
Where I'd find your face.
My fingers in creases,
Of distant dark places.
~*~
I hand my coat up on the first bar.
There is no peace that I've found so far.
Their laughter penetrates my silence,
As drunken men find flaws in science.
~*~
Their words mostly noises,
Ghosts with just voices.
Your words in my memory,
Feel like music to me.
~*~
I'm miles from where you are,
I lay down on the cold ground and
I pray that something picks me up and
Sets me down in your warm arms.
~*~
I miss him so much.

Wednesday, April 07, 2010

Nodads and flowers

Yes, I'm still here, somewhere between the Chichester Cross and Hilsea Lido. Showing my tatty bus pass in exchange for a 45 minute trip to work. Yes my new work. Same company, new store. More on that later.
~*~
 Lifes been a bit... Well, words throw themselves at me. Unsettled, hard, crap, difficult, slightly painful. But I'm struggling through. Desperate to get to something sunnier.
~*~
Grandad's death brought my family to a halt. Although it was expected met with a tinge on relief, we didn't handle it as well as we thought we would. There were few tears between us until the funeral, I think that added to the strain we placed on each other. We each felt like we had to be the strong one, but with little communication about it, we didn't realise that there was no need for a 'strong one'. We'd all suffered a great loss, we didn't need to stay strong, we just needed to stay together. Something we realised on the day of the funeral.
~*~
The funeral was short, the way he wanted it. We had a great fuss over what he wanted and what he seemed to be getting. Certain people who weren't there for years suddenly piping up with ideas of bible readings and black ties. Two things he specifically asked to be left at home. But in the end we prevailed. My dad left his tie in the wardrobe and wore his 'nodad' (named so after 18 years of my dad pleading with his dad 'no dad, don't make me wear a waistcoat!') and My mum and I wore summer colours and flower patterns. 'bright and full of flowers, just like grandad's garden'
~*~
And his last moment with us was shared with the Village People as the YMCA blared out of the speakers whilst the curtains closed (family joke) it was good to turn around and see the 40 people behind us doing the dance, all with hazy damp eyes, but all laughing.
 ~*~
There's a hell of a lot more I could say, but another day.
~*~
Another day

Monday, February 22, 2010

A New Star In The Sky

This was suppose to be a post about the amazing weekend I had in Scotland with my Mr McBride. But now I sit here, almost dumb struck.
~*~
Life has a fascination with getting in the way doesn't it?
~*~
My Grandad finally fell asleep on Saturday. I wasn't there when he went, no one was. Only a nurse that was doing her rounds. I've been told there was no struggle, no pain and no tears.
~*~
I know that's a lie. Well, it's not a complete lie. I'm sure that in those last few hours there were none. But the past few months have been full of them. But that's not the point. There is no point really. Just a bundle of words thrown together in the newspaper. That's where my grandad will end up. On a newspaper page in a list of others who no longer have suffering, pain and tears.
~*~
I feel... How do I feel? I don't really know. It's odd. This black cloud of a disease had hovered over my entire family for 9 months now. We knew the day was going to come. But now it has, I'm finding it pretty hard to come to terms with it. I haven't cried a lot. I've just kind of wandered around, lost in a little bubble of confusion. How am I meant to feel? Relief that he's no longer hurting? Sadness that I'll never hold his hand again? Anger that this horrid disease has stolen another family member? I don't know. So I think the best way is to say I'm numb. The emotion will come. I know that. But right now, I just need to get through the barrier.
~*~
I'm not saying I feel nothing. It's just I'm feeling so many different things It's become a feeling I've never felt before. Because I've not felt it, I can't deal with it. It hurts.
~*~
My thoughts then turn to Siany Sian. A beautiful person who is in the self same ship. A ship which, due to my own problem, I completely forgot about when I saw her last. I was suppose to hug her. Tell her I was there for her. Tell her... Well, there's no point in listing it all now. I feel ashamed to say I was so worried about my own trouble, I pushed hers away. For that I apologise.
~*~
My Grandad was always so tall. When I was small, I thought he was the tallest man in the world. When I last saw him, We was a tiny little man sat in his chair, his right hand limp and his hair gone. But he still smiled when he saw me and said those words he always said when he saw me.
~*~
'Hello Beautiful'
~*~
I'm not beautiful. I'm just me. He's the one who's beautiful. He's that new star in the sky that hangs over my house. I miss him.

Saturday, February 06, 2010

Saturdays

Saturdays have always been a busy day for me.
~*~
From the age of 4 I spent my Saturdays at dancing lessons. Then, after starting part time work at 16, the Saturdays shifted from ballet classes to children's keep fit classes. Now I'm a supervisor in a busy shop so Saturdays are always on the rota. If I do have a Saturday away from' the office' it's because I'm doing something equally tiring, whether that be going to the airport, going to a party or turning 22.
~*~
This week, Work has been a stress fest! my manager has been away so I've had to do three 10 hour days. But that does come with a wee treat. A Saturday morning!!!!!
~*~
I woke up at about half eight, which is bloody typical, when you HAVE to wake up early, you can't, but when you can sleep in, you wake up at stupid o'clock! Where was I? oh, yes, waking up. woke up and thought of a cracking breakfast idea (an idea I stole from a Marian Keyes book)
~*~
I toasted 6 slices of bread (yes six! I'm a piggy) and had hem as follows
  1. Nutella
  2. Butter
  3. Nutella
  4. Marmite
  5. Nutella
  6. Jam

It was AMAZING! and I now feel like I can go the rest of the day with no more food. I mean lets face it, I've already hit my sugar intake!

~*~

Then I read the paper. Well, that's a lie, i read he weekend magazine that came with the paper then looked at the pictures in the actual paper. So apparently Jordan is married again, John Terry's been a naughty boy and...oh who cares.

~*~

I'm off to work in a minute and when I get there, all the work for the day will have already been done so basically it's a stress free day. After the week I've had, i need a day like today. All i have to think about it (oops, more lists!)

  1. What should I have for dinner?
  2. Should I have eaten that third nutella slice?
  3. There's only 5 day until I go to Glasgow!!!!

~*~

Saturdays can be fun, who'd have thunk it!

Wednesday, February 03, 2010

Mirrors, Signal...

Ha! driving lesson number one!
~*~
Another piece of 'growing up' I have yet to do. Learning to drive. To say I was nervous this morning would be a lie. I was actually looking forward to the lesson. Dancing around the kitchen putting away knives and forks from the dishwasher and imagining myself cruising down the sea front.
~*~
Then the car pulled up outside and my stomach went 'Thunk' (The noise I imagine it making as it gets hit with ten thousand bags of nerves)
~*~
But Gary (not father figure) seemed nice and drove me to a secluded place near an industrial estate before taking me through all the first lesson gubbins' I discovered early on in the lesson he uses tactics to calm new drivers down.
~*~
"Right, we're going to MOVE the car, so you need to put your left foot on the clutch, go into first gear...is your surname Scottish?"
"Ey?"
And that's kind of how the conversations went, somewhere between informative and downright strange. But I have to admit, it did calm me down. I calmed down so much that when he said "No go into third" I went into fifth. And the car cried out "OW!! NOT SO HARD PLEASE I'M ONLY DOING 26 MILES AN HOUR!"
~*~
Other stuff? It's my three year anniversary tomorrow, which is amazing! And I'm going up to Glasgow a week tomorrow, Which is also amazing. I don't celebrate valentines day at all but it's nice that when i get all the sickly sweet lovey dovey couple come into my shop around the 'blessed' holiday, I can't say I'm spending mine with the one I love as well. So there, you people with your public displays of affection, Stick that in you're heart shaped chocolate box!!!